Orders are processed within 1 to 2 business days and transit takes 2 to 6 business days, so you can expect your order within 3 to 8 business days in total. Shipping is free across the United States. Full details are in our Shipping Policy.

You have 90 days from delivery to return an item in its original condition. There are no restocking fees. Once your return is received and inspected, your refund is processed within 7 days to your original payment method. See the full process in our Refund Policy.

Email us at info@jullyvell.com with your order number and a short description, and we will fix it with a replacement or a full refund. We reply within 24 hours on business days.

Yes. Every order ships free with tracking to any address in the United States, with no minimum purchase. Any applicable sales tax is calculated at checkout, and there are no additional charges on delivery.

By email at info@jullyvell.com or by phone at +1 931 253 0538. We are available Monday to Friday, 9:00 AM to 5:00 PM (MT). You can also use our contact form.